After the visit
Keeping the recording private
Once the visit is on your phone, HIPAA is not what protects it.
You are.
HHS
says so directly:
“The HIPAA Rules generally do not protect the privacy or
security of your health information when it is accessed through
or stored on your personal cell phones or tablets.” The same
page says that, in most cases, HIPAA does not protect the data you
put into an app for your own use, unless the app comes from your
health plan or provider.
That includes PresentCare. It is a consumer tool, not a
HIPAA-covered entity, and our
privacy policy says so.
So the care is in how the recording is handled:
- Share it only with the people who help with the care.
- Don’t post it, and ask before you pass it on to anyone new.
-
Read the privacy policy of the app that handles it: where the
audio goes, how long it is kept, and who can see it.
Here is what PresentCare does with a recording:
Your phone encrypts the recording and uploads it. Our server sends
the audio to xAI to be transcribed, and the transcript to
Anthropic to write the summary. Once the summary is written, the
server deletes the audio file and clears the transcript. If the
summary step fails, they are kept until it succeeds.
The summary and the lists are kept until you delete them or your
account, and they are visible only to the people you invite to
your circle. xAI and Anthropic each say they keep data sent
through their APIs for up to 30 days for abuse monitoring, and
that they do not train on it. Nothing is sold or shared for
advertising. The full details are in our
privacy policy.